COVID-19 UPDATE

Care Pro Protocols

We’re prompting our Care Pros to wash their hands and taking their temp prior to starting work. We are also requiring Care Pros to wear protective equipment when interacting with any client exhibiting flu-like symptoms. We are busy delivering gloves and masks.

Care Update

As of 3/25/2020 Travis and Williamson Counties have issued a “shelter in place” order. Everyone is ordered to stay at home at all times except for outings essential for their health, safety, or welfare. Home care services are exempt from this order, so we’ll still be able to provide care for you or your loved one.

Wipe your cell phones

Keep in mind that some disinfectants like diluted household bleach don’t play well with electronics. According to Apple, many cleaning products and abrasive materials will diminish the fingerprint-resistant coating that keeps your phone from becoming a grimy mess whenever you scroll. Here’s what to do instead:

1. Power down first. Before doing any cleaning, turn off your phone and unplug from any charger.

2. Microfiber cloths are a good cleaning option, they have more fibers than other types of cloth, therefore can pick up more microscopic particles, including bacteria and viruses. That doesn’t mean it kills them rather lifts them off surfaces without the use of water. Be sure to then disinfect the cloth before using it again. You can throw in the washing machine with warm water. Wash hands thoroughly after handling the cloth.

3. If your cell phone is particularly grubby, or you don’t have microfiber cloths available, you can disinfect by creating a solution of about 60% water and 40% alcohol. Use a small corner of a cloth to gently clean the phone. Immediately use a dry portion of the cloth right afterward. Don’t spray the alcohol directly on the cell phone, and be sure to dilute it. Regular soap and water works, too, just be sure to squeeze out excess liquid before using. May use disinfecting wipes be very careful over the screen.

4. Don’t use abrasive products. Using a screen protector is best. If other cleaning products are used, avoid using products with ingredients that will affect your phone’s screen coating. You can use microfiber cloths on any surface, so carry some around to clean your laptop, office phone, keyboard, even the handle of your coffee mug or knobs on your desk drawers. Remember that once you’ve used a cloth, that’s where the viruses live now. Place dirty cloths into a sealed plastic bag until it can get cleaned. Then wash your hands.

5. Keep it clean. In public areas germs are everywhere, protect yourself as much as you can by being mindful.

Suggestions

Restaurants (on a to-go basis only), supermarkets, doctor’s offices, and pharmacies are still open. Please leverage your Honor Care Pro or delivery services for food and other supplies you need.

About Us

Jene Ebest, Owner

Jene Ebest is Owner and Co-Founder of Our Family Home Care with husband Tim. With over 25 years of volunteer and community service, education and health care experience, Jene thrives on helping others get the most from life. Whether it’s a Meals on Wheels volunteer or sitting on the board for Capital Area Parkinson's Society, Jene has spent much of the last 20 years helping others. Through the creation of Our Family Home Care, Jene can now apply her desire to make a difference in the life of others to Central Texas seniors and their families. Prior to starting Our Family Home Care, Jene's career was spent in education as a Special Education High School teacher, Kindergarten teacher (Mexico) and 3 years working with youth, pre k – 6th, in a Psychiatric Hospital as well as ECD teacher at her church. Over the course of her career, Jene has selflessly poured herself and all her energy into efforts to improve the lives of those in her community. Opening her home and heart to those in need have been the guiding principle of Jene’s career. It is this same level of unconditional compassion and devotion that Jene offers the clients of Our Family Home Care on a daily basis. Jene is a graduate of the University of Texas, she has spent many years active in Girl Scouts, coaching at NWLL, fostering children with her husband Tim and their two children, Madison and Tucker.

Our Mission

Our Family Home Care is a local, family-owned provider of premier personal assistance services for elderly and/or disabled individuals who prefer to continue living in the comfortable and familiar environments of their homes. Our clients are both aging individuals, with or without disabilities, and their adult children, who respect their parent's desire to live as independently as possible but wish to also provide safety, support and companionship to them.

We honor our clients' wishes by providing compassionate and professional caregivers to help maintain routines and everyday activities as well as implement care for each client's special needs. Our carefully tailored care plans enable our clients to stay engaged, be inspired and remain as healthy as possible.

Finally, our "Mom Standard" guides every interaction we have with our clients, gentle caregivers and our community; this standard simply, but importantly means that we expect every action performed by our caregivers and staff to be completed with the same care, attention to detail and thoughtfulness that we would require for our own mothers-in their homes. Further, just as our mothers are special, our care plans and schedules are one-of-a-kind. That is, they are flexible, necessarily evolving and always understanding of the various and specific needs of each family.

Our Services

We provide professional personal care attendants to assist seniors with activities of daily living so they can remain in the comfort of their own homes.
We are committed in:

recruiting, training and retaining competent staff with the help of Honor Care Network
valuing, supporting, recognizing and appreciating our staff who are our greatest asset
providing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward
developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations
conducting our business in an accountable and responsible manner
adhering to the professional code of ethics of the Home Care industry and applying continuous quality improvement measures throughout our Agency