PO Box 301232 Austin TX 78703
Austin's premiere, local family owned private duty home care service.
Ready. Trained. Equipped.
Our Care Pros have the tools, training, and support to provide better care.
-Infection mitigation training
-Pre-visit symptom/temperature check
-Expanded mask requirements and training
-New surgical masks for every visit
-Restaffing shifts in case of illness
-Care Notes after each visit
-Real-time updates on client condition -24/7 trained support team
Our system of enhanced protocols is informed by public health guidelines and best practices
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COVID-19 UPDATES
Care Pro Protocols
As of 4/17/2020 all active clients and Care-pros will have gloves and N95 masks for their safety while working together. Care-pro protocol is to take temperature and record on the Honor app prior to the start of care as well as wash hands for 20 seconds minimum. We are also requiring Care Pros to wear protective equipment when interacting with any client especially ones exhibiting flu-like symptoms. We have secured a nice amount of PPE to allow us to continue delivering gloves and masks.
Care Update
In Travis and Williamson counties we are still ordered to Shelter in Place. Home care services are exempt from this order, so we’ll still be able to provide care for you or your loved one. We are happy to visit with families over the phone, face-time or even in person while respecting proper protocols of social distancing and wearing protective masks.
CDC Update on Coping with Stress
Older people and people of any age who have serious underlying health conditions are at higher risk for severe illness from COVID-19. People who may have issues getting assistance if they become ill, like those experiencing homelessness or people with disabilities are also at increased risk from COVID-19.
These conditions and situations may result in increased stress during this pandemic. Fear and anxiety can be overwhelming and cause strong emotions.
Things you can do to support yourself:
- Take breaks from watching, reading, or listening to news stories and social media. Hearing about the pandemic repeatedly can be upsetting.
- Take care of your body. Take deep breaths, stretch, or meditate. Try to eat healthy, well-balanced meals, exercise regularly, get plenty of sleep, and avoid alcohol and drugs.
- Make time to unwind. Try to do some other activities you enjoy.
- Connect with others. Talk with people you trust about your concerns and how you are feeling.
- Call your healthcare provider if stress gets in the way of your daily activities for several days in a row.
- If you, or someone you care about, are feeling overwhelmed with emotions like sadness, depression, or anxiety, or feel like you want to harm yourself or others call
- 911
- Substance Abuse and Mental Health Services Administration’s (SAMHSA’s) Disaster Distress Helpline: 1-800-985-5990 or text TalkWithUs to 66746. (TTY 1-800-846-8517)
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Our Family Home Care
We’re an Honor Care Network Partner!
By partnering with Honor, an innovator & leader in home care, we’re able to provide an even better care experience for our clients & their families with Honor’s sophisticated technology, caregiver resources & operational expertise. To learn more, visit joinhonor.com/care-network
About Us
Jene Ebest, Owner
Jene Ebest is Owner and Co-Founder of Our Family Home Care with husband Tim. With over 25 years of volunteer and community service, education and health care experience, Jene thrives on helping others get the most from life. Whether it’s a Meals on Wheels volunteer or sitting on the board for Capital Area Parkinson's Society, Jene has spent much of the last 20 years helping others. Through the creation of Our Family Home Care, Jene can now apply her desire to make a difference in the life of others to Central Texas seniors and their families. Prior to starting Our Family Home Care, Jene's career was spent in education as a Special Education High School teacher, Kindergarten teacher (Mexico) and 3 years working with youth, pre k – 6th, in a Psychiatric Hospital as well as ECD teacher at her church. Over the course of her career, Jene has selflessly poured herself and all her energy into efforts to improve the lives of those in her community. Opening her home and heart to those in need have been the guiding principle of Jene’s career. It is this same level of unconditional compassion and devotion that Jene offers the clients of Our Family Home Care on a daily basis. Jene is a graduate of the University of Texas, she has spent many years active in Girl Scouts, coaching at NWLL, fostering children with her husband Tim and their two children, Madison and Tucker.
Our Mission
Our Family Home Care is a local, family-owned provider of premier personal assistance services for elderly and/or disabled individuals who prefer to continue living in the comfortable and familiar environments of their homes. Our clients are both aging individuals, with or without disabilities, and their adult children, who respect their parent's desire to live as independently as possible but wish to also provide safety, support and companionship to them.
We honor our clients' wishes by providing compassionate and professional caregivers to help maintain routines and everyday activities as well as implement care for each client's special needs. Our carefully tailored care plans enable our clients to stay engaged, be inspired and remain as healthy as possible.
Finally, our "Mom Standard" guides every interaction we have with our clients, gentle caregivers and our community; this standard simply, but importantly means that we expect every action performed by our caregivers and staff to be completed with the same care, attention to detail and thoughtfulness that we would require for our own mothers-in their homes. Further, just as our mothers are special, our care plans and schedules are one-of-a-kind. That is, they are flexible, necessarily evolving and always understanding of the various and specific needs of each family.
Our Services
We provide professional personal care attendants to assist seniors with activities of daily living so they can remain in the comfort of their own homes.
We are committed in:
- recruiting, training and retaining competent staff with the help of Honor Care Network
- valuing, supporting, recognizing and appreciating our staff who are our greatest asset
- providing a work environment that encourages personal enjoyment and enhances job satisfaction and performance through recognition and reward
- developing and maintaining positive relationships with the community, including local Home Care and Health Care personnel/organizations
- conducting our business in an accountable and responsible manner
- adhering to the professional code of ethics of the Home Care industry and applying continuous quality improvement measures throughout our Agency
BLOGS
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